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Abnormal Security

Sr. Customer Success Manager, Federal

US UTC-10 to UTC-5 $139k to $164k per year Full time Lead or Staff
Where you can live
Remote - USA
Working hours
Overlap with UTC-10 to UTC-5
Salary
USD 139,440 to 164,000 per year
Posted
September 10, 2026
Jira B2B SaaS

Summary from the posting

As a Customer Success Manager, Federal you will manage and grow a portfolio of customer relationships, ensuring their success and satisfaction while maximizing value realization from the Abnormal platform. Acting as a trusted advisor, you’ll align on success criteria, drive adoption of best practices, educate on new features, identify upsell opportunities, and proactively address issues while providing feedback to internal teams.

Who you are

  • Experienced in enterprise SaaS product support environments
  • Skilled at building long-term, executive-level relationships and delivering measurable outcomes (renewals, health scores, growth)

This is a short summary. The full description, requirements and the application form are on Abnormal Security's own career page.

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