Sr. Customer Success Manager, Federal
- Where you can live
- Remote - USA
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 139,440 to 164,000 per year
- Posted
- September 10, 2026
Summary from the posting
As a Customer Success Manager, Federal you will manage and grow a portfolio of customer relationships, ensuring their success and satisfaction while maximizing value realization from the Abnormal platform. Acting as a trusted advisor, you’ll align on success criteria, drive adoption of best practices, educate on new features, identify upsell opportunities, and proactively address issues while providing feedback to internal teams.
Who you are
- Experienced in enterprise SaaS product support environments
- Skilled at building long-term, executive-level relationships and delivering measurable outcomes (renewals, health scores, growth)
This is a short summary. The full description, requirements and the application form are on Abnormal Security's own career page.