Billing Specialist

Within our Finance team, the Billing team manages incoming billing and payment-related inquiries. Our mission is to deliver accurate resolutions, clear communication, and a high level of customer satisfaction, while ensuring full compliance with finance guidelines and processes.

Key Responsibilities:

• Support customers in resolving billing and payment inquiries (receipts, credit notes, invoices, payment processing, etc.)
• Assist customer-facing teams with invoicing, subscriptions, and payment management topics
• Maintain accurate customer account balances
• Collaborate closely with the Accounts Receivable and Cash Collection teams