Incident Operations Commander

• You will work a regional coverage window as part of a global 24x7 Incident Commander roster.

Who You Might Be (Nice-to-Haves)

• Formal incident command training - ITIL, Major Incident Management or crisis management.
• Experience with modern incident management and on-call platforms.
• You have written severity rubrics, decision trees, escalation matrices, runbooks or incident playbooks.
• You have commanded in game days, tabletop exercises or incident simulations, not only in production.
• You have partnered with problem management or reliability programme functions to roadmap incident follow-ups.