Manager of Strategic Customer Success
- Where you can live
- Remote - US
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 170,000 to 230,000 per year
- Posted
- August 26, 2026
Summary from the posting
As the Manager of Strategic Customer Success, you'll lead a tenured team of skilled CSMs while helping shape how Ashby delivers value as we scale upmarket. You'll be the team's coach, sounding board, and champion , helping CSMs grow, building systems that scale, and advocating cross-functionally , all in service of helping customers drive exceptional outcomes with a rapidly evolving product.
As our Manager of Strategic Customer Success, you’ll:
Lead and coach a team of CSMs who serve as the primary point of contact for customers post-onboarding and throughout the partnership
Uplevel team performance through 1:1 coaching, skill development, and operational rigor
This is a short summary. The full description, requirements and the application form are on Ashby's own career page.