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Ashby

Strategic Customer Success Manager - Americas

US, Canada UTC-10 to UTC-3.5 $150k to $189k per year Full time Lead or Staff
Where you can live
Remote - US
Working hours
Overlap with UTC-10 to UTC-3.5
Salary
USD 150,000 to 189,000 per year
Posted
July 30, 2026
Snowflake B2B SaaS Shopify Notion

Summary from the posting

Hi, I’m Loren, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space.

Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We’re thrilled to be hiring our next Strategic CSM as we continue to grow the team.

In this role, you'll guide Ashby's biggest customers - focusing on improved product adoption and increased customer health. You will shape how we serve customers ranging from high growth organizations to public companies.

This is a short summary. The full description, requirements and the application form are on Ashby's own career page.

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