Strategic Customer Success Manager - Americas
- Where you can live
- Remote - US
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- USD 150,000 to 189,000 per year
- Posted
- July 30, 2026
Summary from the posting
Hi, I’m Loren, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space.
Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We’re thrilled to be hiring our next Strategic CSM as we continue to grow the team.
In this role, you'll guide Ashby's biggest customers - focusing on improved product adoption and increased customer health. You will shape how we serve customers ranging from high growth organizations to public companies.
This is a short summary. The full description, requirements and the application form are on Ashby's own career page.