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Boulevard

Support Operations Manager

US UTC-10 to UTC-5 $72k to $90k per year Full time Lead or Staff
Where you can live
Remote - USA
Working hours
Overlap with UTC-10 to UTC-5
Salary
USD 71,800 to 90,000 per year
Posted
September 18, 2026
Salesforce Intercom Jira B2B SaaS

Summary from the posting

  • Own administration and optimization of our Support tech stack (Salesforce, Intercom, Jira), including integrations that enable seamless handoffs, ensuring reliable day-to-day operations while continuously improving system performance.
  • Execute strategy in partnership with Support leadership, translating business objectives into operational processes, workflows, and tool configurations.
  • Design and implement flows that sync data from Intercom and Jira back to Salesforce, giving customer-facing teams visibility into customer interactions and reliable reporting.

This is a short summary. The full description, requirements and the application form are on Boulevard's own career page.

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