Branch Metrics
Technical Support Engineer
Canada
UTC-8 to UTC-3.5 Full time
Mid level
- Where you can live
- Remote - Vancouver, Canada
- Working hours
- Overlap with UTC-8 to UTC-3.5
- Salary
- Not published
- Posted
- August 19, 2026
Summary from the posting
As a Technical Support Engineer, you will be the primary technical force behind our customer success, managing incoming requests on our ticketing platform and providing expert assistance to those who use Branch. You’ll use your investigative mindset to deconstruct issues within our SDK, analytics, and attribution solutions, ensuring our clients (from developers to marketers) receive fast, accurate, and expert-level resolutions. This role is perfect for a proactive problem-solver who enjoys multi-tasking and thrives in a fast-paced, high-volume environment.
This is a short summary. The full description, requirements and the application form are on Branch Metrics's own career page.