Canonical
Dedicated Linux Desktop & Devices Support Engineer, Singapore
Worldwide
Full time
Mid level
- Where you can live
- Anywhere in the world
- Working hours
- Not stated
- Salary
- Not published
- Posted
- May 29, 2026
Linux
Summary from the posting
- Investigate issues reported by customers by researching and escalating issues
- Work to resolve complex customer problems related to Canonical’s portfolio of products.
- Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
- Participate in a regular weekend working rotation.
This is a short summary. The full description, requirements and the application form are on Canonical's own career page.