Cribl
Customer Support Manager
US, Europe
UTC-10 to UTC+4 $116k to $181k per year Full time
Lead or Staff
- Where you can live
- Remote - United States
- Working hours
- Overlap with UTC-10 to UTC+4
- Salary
- USD 116,000 to 181,000 per year
- Posted
- August 3, 2026
Summary from the posting
In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software, enjoying all the goat gifs the internet has to offer, and truly enjoys all our interactions with our customers. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration.
As An Active Member Of Our Team, You Will…
- Manage an industry leading team.
- Manage Customer Support Escalations and be the calm voice of reason amongst the chaos.
- Review Cases, Metrics, Statistics to ensure departmental success.
- Mentoring and coaching to drive Engineers to their best success.
This is a short summary. The full description, requirements and the application form are on Cribl's own career page.