Customer.io
Staff Software Engineer, Product/AI
US, Canada +1
UTC-10 to UTC-3 $200k to $280k per year Full time
Lead or Staff
- Where you can live
- Americas Remote
- Working hours
- Overlap with UTC-10 to UTC-3
- Salary
- USD 200,000 to 280,000 per year
- Posted
- September 24, 2026
Summary from the posting
- Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result.
- Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured.
- Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability.
- Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving.
- Improve engineering practices through mentorship, reusable patterns, and clear technical guidance.
This is a short summary. The full description, requirements and the application form are on Customer.io's own career page.