ElevenLabs
Account Management Lead - UK/I
UK, Europe
UTC+0 Full time
Lead or Staff
- Where you can live
- United Kingdom
- Working hours
- Overlap with UTC+0
- Salary
- Not published
- Posted
- October 6, 2026
Summary from the posting
As the Account Management Lead you'll lead a team of experienced account managers across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
This is a short summary. The full description, requirements and the application form are on ElevenLabs's own career page.