ElevenLabs
Account Management Lead - Western Europe
Europe
UTC+1 Full time
Lead or Staff
- Where you can live
- Germany
- Working hours
- Overlap with UTC+1
- Salary
- Not published
- Posted
- July 13, 2026
Summary from the posting
As the Account Management Lead you'll lead a team of experienced Account Managers across the Western Europe region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
This is a short summary. The full description, requirements and the application form are on ElevenLabs's own career page.