Licensed Retention Advocate (II, III)
- Where you can live
- Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 25 to 30 per hour
- Posted
- December 1, 2025
Summary from the posting
We’re looking for a Retention Advocate to join our Fetch Pet Insurance team! In this role, you’ll help our pet parents keep the coverage that protects their furry family members. You’ll handle a mix of calls and emails, listening to customers, understanding their needs, and finding creative ways to keep them with Fetch.
You’ll use your sales and problem-solving skills to turn tough conversations into positive experiences, highlight the value of our plans, and make sure every customer feels heard and supported. If you’re great at connecting with people, can stay calm under pressure, and enjoy working in a fast-paced, team-focused environment, this role is for you.
This is a short summary. The full description, requirements and the application form are on Fetch's own career page.