Harvey
CX Data Analyst
US
UTC-10 to UTC-5 $112k to $168k per year Full time
Mid level
- Where you can live
- Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 112,000 to 168,000 per year
- Posted
- June 15, 2026
Summary from the posting
Customer Experience runs on data , but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars , cSAT, TTR, QA scores, escalation rates , and surface the signal underneath the numbers so we can act on it.
This is a short summary. The full description, requirements and the application form are on Harvey's own career page.