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Harvey

Technical CX Specialist

US UTC-10 to UTC-5 $88k to $132k per year Full time Mid level
Where you can live
Remote
Working hours
Overlap with UTC-10 to UTC-5
Salary
USD 88,000 to 132,000 per year
Posted
September 17, 2026
Intercom REST APIs

Summary from the posting

As a Technical Customer Experience (CX) Specialist, you will be the frontline support within the global support team, reporting to the CX Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.

What You'll Do

Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.

Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.

This is a short summary. The full description, requirements and the application form are on Harvey's own career page.

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