Help Scout
Head of Product, Conversations
US
UTC-10 to UTC-5 $263k to $290k per year Full time
Head or Director
- Where you can live
- Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 263,000 to 290,000 per year
- Posted
- August 12, 2026
B2B SaaS
Workday
Summary from the posting
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines.
This is a short summary. The full description, requirements and the application form are on Help Scout's own career page.