Instacart
Bilingual CX Specialist (French)
US
UTC-10 to UTC-5 Full time
Mid level
- Where you can live
- United States - Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- October 5, 2026
Salesforce
Zendesk
Summary from the posting
The Customer Experience (CX) team sits at the center of Instacart’s support ecosystem, serving our diverse community of consumers, shoppers, retailers, and advertisers through both direct support and scalable solutions. We partner closely with cross-functional teams across Product, Engineering, and Operations to surface insights from the front line, reduce friction in the customer journey, and shape future roadmaps.
We deliver empathetic, high-quality support through a blend of data-driven, operational excellence.
This is a short summary. The full description, requirements and the application form are on Instacart's own career page.