Instacart
Director of Customer Success
US, Canada
UTC-10 to UTC-3.5 $168k to $243k per year Full time
Head or Director
- Where you can live
- Canada - Remote (ON, AB, BC, or NS Only) ยท United States - Remote
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- CAD 230,000 to 242,500 per year
- Posted
- May 11, 2026
B2B SaaS
Summary from the posting
Instacart's Enterprise Solutions team partners with Global grocery and retail chains to power their digital commerce through StorefrontPro, Enterprise API (Fulfillment and Ads), CarrotAds, and adjacent Enterprise Solutions products. We're seeking a Director, Customer Success to lead the Customer Success organization , accountable for post-live value realization across the enterprise software portfolio.
In this highly visible role, you will lead senior managers and Customer Success Managers who serve as the strategic advisor of Instacart to retailer executives.
This is a short summary. The full description, requirements and the application form are on Instacart's own career page.