Consumer Support Specialist (Weekend Shift, Sunday - Thursday)
- Where you can live
- Remote, US
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- September 21, 2026
Summary from the posting
Join a close knit group of support specialists who are crushing it in our industry's space. The Technical Consumer Support Specialist responds to inbound calls, chats, and emails from Keeper’s consumer customers. They provide a high level of service, ensure customers understand product features and benefits, and provide accurate product and service information.
Shift: Sunday - Thursday, 8:30am - 5pm CST
Responsibilities
- Effectively resolve user inquiries via phone, email, chat and screen sharing in an accurate and timely manner
- Recognize, document, and alert management of trends in customer calls, chats or emails
This is a short summary. The full description, requirements and the application form are on Keeper Security's own career page.