Maven Clinic
Resolution Response Specialist
Remote
$82k to $96k per year Full time
Mid level
- Where you can live
- Remote
- Working hours
- Not stated
- Salary
- USD 82,000 to 96,000 per year
- Posted
- August 27, 2026
Looker
Zendesk
Jira
Summary from the posting
Maven is looking for a Resolution Response Specialist who will lead the end-to-end resolution of complex, high-risk member escalations, serving as a Tier 2 senior owner within the Resolution Response Team to ensure every escalation is handled consistently, efficiently, and at the right level the first time , restoring member trust while protecting Maven, its clients, and its members.
This is a non-exempt, Monday-Friday position with hours of 8:30 a.m.-5:00 p.m. ET and occasional weekend coverage as needed.
This is a short summary. The full description, requirements and the application form are on Maven Clinic's own career page.