Mercury
Research Operations Lead
US, Canada
UTC-10 to UTC-3.5 $189k to $237k per year Full time
Lead or Staff
- Where you can live
- San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- USD 189,400 to 236,700 per year
- Posted
- October 14, 2026
B2B SaaS
Summary from the posting
- Define how research works at Mercury: the processes, standards, and ways of working that let Product, Design, and Marketing run research with autonomy
- Own our customer research panel end to end, including customer databases, outreach, and continuous recruitment
- Run the day-to-day operations that keep research moving, including scheduling, incentives, consent, and privacy and ethical guardrails
- Consult across the team on research best practices, helping designers and PMs plan studies, choose methods, and turn feedback into insight
This is a short summary. The full description, requirements and the application form are on Mercury's own career page.