OpenAI
AI Support Engineer - Toronto
Canada
UTC-8 to UTC-3.5 $146k to $212k per year Full time
Mid level
- Where you can live
- Ontario - Remote
- Working hours
- Overlap with UTC-8 to UTC-3.5
- Salary
- CAD 200,000 to 290,000 per year
- Posted
- August 15, 2026
Python
B2B SaaS
Summary from the posting
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
This is a short summary. The full description, requirements and the application form are on OpenAI's own career page.