Oura
Senior Technical Product Manager, IT Service Management
US, Canada
UTC-10 to UTC-3.5 $143k to $169k per year Full time
Lead or Staff
- Where you can live
- Remote - United States
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- USD 143,000 to 169,000 per year
- Posted
- October 13, 2026
Summary from the posting
- Lead the migration from our legacy ITSM platform to a modern, AI-native one, from data model, workflow, and catalog design through integrations, cutover, and decommission, with no loss in service levels or employee satisfaction
- Be the voice of the employee. Design requests, catalog items, and knowledge from the worker's point of view so getting help is easy and frictionless, and use feedback and service data to keep removing friction
- Own the platform as a product: a single roadmap and backlog, clear intake, and prioritization criteria that every service team can see and trust
This is a short summary. The full description, requirements and the application form are on Oura's own career page.