Rewind
Senior Technical Support Engineer (T3)
Canada
UTC-8 to UTC-3.5 $73k to $88k per year Full time
Senior
- Where you can live
- Ontario
- Working hours
- Overlap with UTC-8 to UTC-3.5
- Salary
- CAD 100,000 to 120,000 per year
- Posted
- August 25, 2026
Python
JavaScript
Ruby
AWS
PostgreSQL
Jira
B2B SaaS
REST APIs
Elasticsearch
Shopify
QuickBooks
Agile
Summary from the posting
As a Senior Technical Support Engineer, you will serve as the final escalation point within the support organization. You bring a software development background and deep technical instincts to diagnose root causes, reproduce edge cases, write or read code to understand issues at depth, and work directly with the Engineering team to drive resolution. This is not a traditional support role - you will spend a significant portion of your time doing technical investigation work that sits at the boundary of support and engineering.
This role requires participation on a on-call rotation including weekends and holidays.
This is a short summary. The full description, requirements and the application form are on Rewind's own career page.