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Safe Software

Technical Support Team Lead, FME Form

Canada UTC-8 to UTC-3.5 $58k to $70k per year Full time Lead or Staff
Where you can live
Canada Wide - Excluding Quebec
Working hours
Overlap with UTC-8 to UTC-3.5
Salary
CAD 80,100 to 95,600 per year
Posted
October 8, 2026
Zendesk Jira

Summary from the posting

The Customer Support team works with organizations around the world to ensure success with the FME platform. Within this team, the FME Form group provides timely and expert technical support. We collaborate with Sales, Product, and Development teams to advocate for improvements and enhance the customer experience. We’re a collaborative, mission-driven team that values empathy, knowledge sharing, and continuous learning.

What You’ll Be Doing

Team Leading (Primary Focus):

Lead the team to successfully meet support objectives.

Set team objectives, conduct regular 1:1 check-ins, and support goal-setting through ongoing feedback and coaching.

This is a short summary. The full description, requirements and the application form are on Safe Software's own career page.

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