Sales Success Specialist (B2C)
- Where you can live
- Remote, Philippines
- Working hours
- Overlap with UTC+8
- Salary
- Not published
- Posted
- July 24, 2026
Summary from the posting
The Thumbtack Service & Support Team brings the Thumbtack mission to life! We focus on providing a great experience to our users through building customer loyalty and helping professionals grow their businesses.
About the role
As a Customer Success Specialist (CSS), you bring our Thumbtack mission to life! This is a part of our inbound/outbound sales and success efforts, where you would work specifically to resolve customer plans to service their homes. By handling customer requests through our users' different channels (phone, chat, SMS, and email), you navigate the challenges of customer needs, profile requests, and more specifically service inquiries.
This is a short summary. The full description, requirements and the application form are on Thumbtack's own career page.