Thumbtack
Senior Automation & Process Specialist
APAC
UTC+8 Full time
Senior
- Where you can live
- Remote, Philippines
- Working hours
- Overlap with UTC+8
- Salary
- Not published
- Posted
- September 24, 2026
Summary from the posting
As Sr. Automation & Process Specialist, you will play a key role in Thumbtack’s service experience transformation. You will take ownership of specific business challenges within the service journey and lead process redesign supported by targeted automation and AI applications. Your focus is on achieving outcomes such as faster resolution, more consistent quality, and smarter operations - not just configuring systems.
What you’ll do
Identify and lead 0→1 initiatives that create entirely new processes or fundamentally reinvent existing ones, rather than making incremental improvements.
This is a short summary. The full description, requirements and the application form are on Thumbtack's own career page.