Veeva
Customer Success Manager - CRM Suite
US
UTC-10 to UTC-5 $75k to $115k per year Full time
Lead or Staff
- Where you can live
- Massachusetts - Boston
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 75,000 to 115,000 per year
- Posted
- July 16, 2026
B2B SaaS
Summary from the posting
At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting teams to help clients maximize their Veeva investments.
In this role, CSMs influence change and drive progress for Veeva’s most strategic customers using a data-driven and consultative approach.
What You'll Do
- Engage proactively with customers and maintain a clear understanding of their initiatives and goals, success criteria, milestones, and culture
This is a short summary. The full description, requirements and the application form are on Veeva's own career page.