Veeva
Principal Customer Success Manager - Ostro
US
UTC-10 to UTC-5 $115k to $175k per year Full time
Lead or Staff
- Where you can live
- Massachusetts - Boston
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 115,000 to 175,000 per year
- Posted
- July 8, 2026
B2B SaaS
Summary from the posting
Ostro, a business within Veeva, is the premier brand engagement platform for the life sciences industry. We are looking for a Client Services expert to own key client relationships and drive innovative strategies that maximize ROI. In this role, you will champion our clients' commercial goals internally, collaborate across teams, and help shape the future of healthcare engagement.
What You'll Do
- Serve as the strategic advisor for a portfolio of enterprise pharmaceutical clients
- Build executive relationships that drive client satisfaction, retention, renewals, and growth
- Develop client strategies that maximize platform adoption and commercial outcomes
This is a short summary. The full description, requirements and the application form are on Veeva's own career page.