Technical Support Engineer

We're looking for someone who gets genuinely excited when a customer's database is on fire, because they are eager to dive in and help.

This isn't a "ticket-monkey" role. You won't be copy-pasting canned responses into a queue. You'll be working live cases , distributed systems behaving unexpectedly, replication lag climbing, certificates expiring in production , alongside a global team that actually cares about getting to the root of things. You'll learn YugabyteDB, cloud infrastructure, and distributed systems the way everyone learns them best: by necessity, with great people around you.