Principal Data Scientist - Product Analytics

• You will design and own measurement frameworks that connect customer behavior to business outcomes, including activation, adoption, monetization, retention, expansion, and churn
• You will establish source-of-truth definitions for key metrics and KPIs across product lines, and build scalable reporting infrastructure that minimizes manual overhead
• You will conduct rigorous root-cause analyses on significant shifts in product performance, investigating friction points and conversion barriers across the customer journey
• You will build customer segmentation frameworks that reveal behavioral differences and identify the product experiences most strongly associated with customer success