Absorb
Client Advocate
APAC
UTC+8 to UTC+10 Full time
Mid level
- Where you can live
- Remote AUS
- Working hours
- Overlap with UTC+8 to UTC+10
- Salary
- Not published
- Posted
- October 7, 2026
Zendesk
Jira
B2B SaaS
Summary from the posting
Resolving the issues through phone, chat, and email communication channels in a fast paced environment.
Provide excellent client support by engaging clients, providing clear internal and client-facing communications, conducting investigations, and aiding in quick resolution.
Troubleshoot and perform in-depth investigations to work towards determining the root cause of client/feature issues, next steps, and deliver solutions based on client needs and concerns.
Manage customer expectations regarding estimated response times for issue resolution.
Extensively research and document customer technical issues.
This is a short summary. The full description, requirements and the application form are on Absorb's own career page.