Affirm
Senior Technical Account Manager (Strategic Alliances)
Canada
UTC-8 to UTC-3.5 $133k to $183k per year Full time
Lead or Staff
- Where you can live
- Remote Canada
- Working hours
- Overlap with UTC-8 to UTC-3.5
- Salary
- USD 133,000 to 183,000 per year
- Posted
- October 14, 2026
Summary from the posting
Own the operational aspect of technical account management across Affirm's strategic alliance portfolio, alerting, monitoring, troubleshooting, and fielding technical inquiries, so integrations stay healthy and issues are resolved quickly.
Deliver against SLAs, proactively surfacing technical risks before they become customer-impacting and responding with urgency to merchant issues.
Perform in-depth investigations and root-cause analysis across logs, queries, and integration data, owning resolution end to end and escalating to cross-functional partners or executives when needed.
This is a short summary. The full description, requirements and the application form are on Affirm's own career page.