Ashby
SMB Customer Success Manager - Americas
US, Canada
UTC-10 to UTC-3.5 $80k to $138k per year Full time
Lead or Staff
- Where you can live
- Remote - US
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- USD 80,000 to 138,000 per year
- Posted
- October 20, 2026
Summary from the posting
In this role, you’ll take ownership of a book of customers for whom you’d be the main point of contact in our shared inbox and hop on customer calls per our SLAs. You’ll also take ownership of medium and large projects that are core to our team’s operations. Existing projects our team has taken on include:
Building an in-app onboarding experience using Amplitude
Creation of a live, foundational webinar series + recorded content
Building retention best practices into our engagement with customers that extend well beyond just onboarding
This is a short summary. The full description, requirements and the application form are on Ashby's own career page.