Bybit
[EU] Customer Excellence Lead, EU
Europe
UTC-1 to UTC+3 Full time
Lead or Staff
- Where you can live
- Europe - Remote
- Working hours
- Overlap with UTC-1 to UTC+3
- Salary
- Not published
- Posted
- October 27, 2026
Web3
Summary from the posting
Bybit EU is looking for a Customer Excellence Lead to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses.
This senior leadership role covers customer support, service delivery, complaint management, customer experience, operational performance and service optimisation, with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance.
This is a short summary. The full description, requirements and the application form are on Bybit's own career page.