CoinGecko
Operations Associate
APAC
UTC+8 Contract
Junior
- Where you can live
- Philippines
- Working hours
- Overlap with UTC+8
- Salary
- Not published
- Posted
- September 11, 2026
Summary from the posting
- Customer Experience & Support: Provide accurate, timely, and personalised support to customer inquiries across channels, strictly adhering to SLAs and established SOPs, while identifying opportunities to improve them.
- Operational Execution: Follow and execute daily workflows with precision, using documented SOPs as a guide. When identifying gaps and/or inefficiencies, flag them proactively and suggest practical workarounds or improvements.
- Issue Escalation & Resolution: Proactively identify and escalate possible issues to superiors and communicate to all parties updates where necessary.
This is a short summary. The full description, requirements and the application form are on CoinGecko's own career page.