Customer Success Engineer (Scaled)

The Scaled Team is how Deepgram delivers world-class customer success to our fastest-growing segment , at scale. Instead of one CSE per account, you'll drive adoption, retention, and expansion across a large, pooled portfolio through a digital-first, one-to-many motion: automated customer journeys, programmatic outreach, self-serve enablement, and well-timed human touchpoints at the moments that matter most.

This is a role for a deeply technical systems builder. You'll be as comfortable troubleshooting an API integration as designing the onboarding sequence, webinar, or automated workflow that helps hundreds of customers hit value faster.