Hopper
Principal Product Manager- Conversational AI
US, Canada, UK +1
UTC-10 to UTC-5 $146k to $250k per year Full time
Lead or Staff
- Where you can live
- New York - Remote · Canada - Remote · Spain - Remote · England - Remote · US - Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 200,000 to 250,000 per year
- Posted
- August 14, 2026
Summary from the posting
HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. Voice carries its own product problems, from latency and turn-taking to escalation timing when a human is on the line, and this role owns both surfaces with equal depth.
As Principal Product Manager, you will own the customer-facing agent end to end: the conversations, the interface, and the experience our partners put in front of millions of travelers.
This is a short summary. The full description, requirements and the application form are on Hopper's own career page.