Asset Resolution Specialist
- Where you can live
- Remote
- Working hours
- Not stated
- Salary
- USD 45,000 to 67,000 per year
- Posted
- October 7, 2026
Summary from the posting
The Kiavi Special Servicing Team is the primary point of contact for our customers after a loan is approved. Our goal is to provide the best mortgage experience for our customers and keep them coming back. As an Asset Resolution Specialist (ARS) with Kiavi you will be the point of contact for customers who need workout assistance on their loan(s). You’ll use strong negotiation and customer service skills to assist customers through workout plans to bring loans current and/or avoid default. You are also able to understand investor guidelines for mortgage modifications and explain these guidelines in a clear manner with customers.
This is a short summary. The full description, requirements and the application form are on Kiavi's own career page.