Monzo
Vulnerable Customer Advisor
UK, Europe
UTC+0 $33k to $39k per year Full time
Mid level
- Where you can live
- Remote (UK)
- Working hours
- Overlap with UTC+0
- Salary
- GBP 26,230 to 30,620 per year
- Posted
- October 22, 2026
Summary from the posting
Are you passionate about making banking truly accessible and advocating for people when they need it most? Join Monzo’s dedicated Vulnerable Customers team to help deliver on our mission of making money work for everyone. In this role, you will provide empathetic, specialist support to customers experiencing difficult circumstances, from navigating mental or physical health challenges and major life events to managing daily financial worries.
This is a short summary. The full description, requirements and the application form are on Monzo's own career page.