Moonpay
Team Lead, Trust & Safety Ops (Bangalore)
APAC
UTC+5.5 Full time
Lead or Staff
- Where you can live
- India - Remote
- Working hours
- Overlap with UTC+5.5
- Salary
- Not published
- Posted
- July 14, 2026
Summary from the posting
Lead and coach a team of Trust & Safety Analysts across Fraud Operations and Disputes workflows.
Own daily operational performance across fraud alerts, transaction monitoring, manual reviews, disputes, escalations, productivity, quality, and SLA adherence.
Act as the senior operational escalation point for complex cases, ensuring decisions are timely, consistent, and risk-based.
Drive high standards of communication, structure, and follow-through across the team, ensuring priorities, risks, escalations, and decisions are clearly documented and communicated.
This is a short summary. The full description, requirements and the application form are on Moonpay's own career page.