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Oscar Health

Associate Director, Appeals & Grievances

US UTC-10 to UTC-5 Full time Head or Director
Where you can live
Remote
Working hours
Overlap with UTC-10 to UTC-5
Salary
Not published
Posted
September 25, 2026
Tableau Looker Jira

Summary from the posting

The Associate Director, Escalations , Administrative Complaints, Grievances & Appeals (CGA) provides strategic leadership and operational oversight for Oscar's non-clinical Administrative CGA and Elite Member Champion Team (MCT) operations. This role is responsible for driving operational excellence and regulatory compliance across all lines of business, and utilizes Lean methodologies and capacity-based staffing models to maintain strict adherence to federal (CMS) and state turnaround times.

This is a short summary. The full description, requirements and the application form are on Oscar Health's own career page.

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Associate Director, Appeals & Grievances

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