Associate Director, Appeals & Grievances
- Where you can live
- Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- Not published
- Posted
- September 25, 2026
Summary from the posting
The Associate Director, Escalations , Administrative Complaints, Grievances & Appeals (CGA) provides strategic leadership and operational oversight for Oscar's non-clinical Administrative CGA and Elite Member Champion Team (MCT) operations. This role is responsible for driving operational excellence and regulatory compliance across all lines of business, and utilizes Lean methodologies and capacity-based staffing models to maintain strict adherence to federal (CMS) and state turnaround times.
This is a short summary. The full description, requirements and the application form are on Oscar Health's own career page.