Technical Customer Success Manager - Americas
- Where you can live
- Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 20,000 to 100,000 per year
- Posted
- June 26, 2026
Summary from the posting
You'll need to be incredibly helpful, technical enough to help our customers, and solve real problems without asking a sales engineer for help.
No going away and asking an expert by default. You will be the expert!
You’re great at building relationships with customers, understanding their priorities, and ensuring they are set up for success both today and in the long term.
We do not care what your old job title was. We care that you want to talk to customers, own the relationship and help them get more from PostHog.
Some of our best TCSMs used to ship code. Now they ship happy customers. Ex-dev, ex-TAM, ex-something-else? All good, if you want to own customers and not only be near them!
This is a short summary. The full description, requirements and the application form are on PostHog's own career page.