Team Leader, Customer Support
- Where you can live
- Remote (US)
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 60,000 to 75,000 per year
- Posted
- July 27, 2026
Summary from the posting
The Customer Support team is at the heart of our commitment to exceptional member experiences. We empower customers to get the most out of Rocket Money by answering questions, providing step-by-step guidance, and resolving issues quickly and effectively. Our team holds itself to a high standard - delivering support that reflects our mission and values every single day.
ABOUT THE ROLE 🎉
As a Customer Support Team Leader within Operations, you'll be a driving force behind team performance and member satisfaction.
This is a short summary. The full description, requirements and the application form are on Rocket Money's own career page.