Customer Success Account Manager, Mid-Market - German

You help customers adopt the platform, realise measurable value, and renew and expand with confidence. You pick up where Implementation leaves off, learn each customer's fleet and challenges, and advise on tailoring Samsara to them. You manage 100+ named accounts, using AI tooling to extend your reach and focus your time where it counts. Your understanding of the value customers get earns you the right to lead the ROI conversation, negotiate terms and close renewals that work for both sides, minimising financial attrition. You work with Sales, Support, Deal Desk, Operations and Product.