Director of Ops & Deputy Managing Director Germany
- Where you can live
- Remote - Germany
- Working hours
- Overlap with UTC+1
- Salary
- EUR 105,000 to 165,000 per year
- Posted
- September 25, 2026
Summary from the posting
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Role
As Director of Ops & Deputy Managing Director Germany you own the engine that turns interested patients into active customers. You lead our Patient Success team and Customer Support and are accountable for lead conversion, speed from sign-up to start and service quality.
You'll work hand in hand with Growth Marketing on the full D2C funnel and build processes, tooling and a scalable operating model - combining people, automation and AI - from the ground up. You report to the Managing Director Germany.
This is a short summary. The full description, requirements and the application form are on Sword Health's own career page.