Senior QA Analyst, AI Solutions

Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.

What you’ll be doing:

• Ensure AI agents perform consistently before and after going live;
• Monitor performance across different healthcare environments and languages;
• Liaise with the clinical team to create protocols and understand what clinically relevant parameters should be monitored;
• Establish quality standards that work for AI systems, not traditional software;
• Fix the underlying prompt logic and reasoning chains;
• Create new testing methods to prevent similar issues;
• Figure out how to test systems designed to be intelligent and adaptive;