Upstart
Senior Operations Manager, Quality Control
US
UTC-10 to UTC-5 $105k to $145k per year Full time
Lead or Staff
- Where you can live
- United States | Remote
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 104,800 to 145,000 per year
- Posted
- October 16, 2026
Spark
Summary from the posting
Upstart’s Lending Operations Quality Control team plays a critical role in protecting customers, strengthening operational processes, and supporting regulatory compliance across our lending lifecycle. As a first-line-of-defense function, the team evaluates frontline activities across Onboarding, Servicing, Complaints, and Collections to identify risks, improve quality, and support bank readiness.
As the Senior Operations Manager, Quality Control at Upstart, you will lead a team of five quality control professionals and help build and execute a scalable, risk-based quality control program.
This is a short summary. The full description, requirements and the application form are on Upstart's own career page.