Professional Services Manager

Own end-to-end delivery of Abacum implementation projects, from pre-sales scoping through kickoff and delivery, driving customers to success and value realization on the platform.

Partner with Sales during the pre-sales cycle to scope projects, size effort, and present and walk clients through the SOW, setting the right expectations before the deal closes.

Build project documents, sprint plans, budgets, and resource plans tailored to project and delivery model.

Manage implementations that involve both direct customer delivery and delivery through partners, holding partners to the same quality bar as internal delivery.