Patient Services Manager

• Akido leadership gets a clear monthly picture of what the operation delivered and what it cost.

About the role

Akido's Patient Services Center work is delivered by a team of roughly 100 agents in El Salvador through an outsourced partner. This team is the first voice many of our patients hear. They book and manage appointments across our specialty clinics (Cardiology, Endocrinology, Dermatology, Rheumatology, Primary Care, Pulmonary/Internal Medicine, and Nephrology) and support patient billing and accounts receivable calls.

We're hiring a Patient Services Team Manager to be Akido's on-the-ground owner of that operation.